COMMITMENT TO SERVICE

 

The Gold Leaf approach provides customers with a superior end-to-end security solution

 

Scheduling and Reconciliation: Customized and integrated billing and scheduling software ensures quality services and accurate billing.

Scheduling, dispatch, shift change verification and service data are confirmed
On-site sign-in and inspection forms are reconciled

Active Management Involvement and Supervision: Provide outstanding performance and accountability.
Site supervision - A shift supervisor is designated and on-site at all times

Liaison between security force and site management
On-the-job training
Field supervision and emergency capabilities - Investigations and follow-up on incidents
Headquarters and field management is operative 24 hours a day 7 days a week

Above and Beyond the Staffing Process. All security staff meet all state guidelines and undergo thorough site specific training allowing our guards to exceed clients expectations.

All security officers comply with state regulations and requirements (21 years of age, physically and mentally sound)
Contact and verify at least 2 prior employers and review all licenses, permits, military papers and personal references
Criminal histories in compliance with all state regulatory polices and procedures

 

Contract terms and site requirements are clearly defined before any work begins: Gold Leaf management works with each client to clearly define all site requirements and develop a contract that supports the plan.

Staff training and background requirements outlined
Specific post orders written with all the client needs taken into consideration
Standard, mobile patrol, and overtime rates clearly stated